Frequently Asked Questions

You can contact us via the What’s up Live Chat button or send us an email on: The What’s up Live Chat is available Monday to Friday
9am to 5pm.

We accept VISA, Mastercard, Visa Debit, American Express, and Maestro. We do
accept most of the cards, do not we accept cheques or cash.

Yes, however gift cards currently are not active on our website.  

To cancel your order please email us at, giving your
name and order number and stating that you would like to cancel your order. See
our full cancellation policy click here

The most common cause for card failure is a mis-type of your information. We
recommend that you try placing your order again, ensuring that you enter your
details correctly. If your card is still being declined we suggest contacting
your bank to see why they have stopped your order. Please feel free to contact
us if you need further assistance. Please click here to see our contact

Please send us an email on: 

When you spend R500 or more we will deliver your order at no cost to you.  

We welcome overseas customers. However, Delivery fees will apply.  

We only take payment in South African Rand. Your bank
will handle the currency conversion if you use a foreign bank account.

If we are out of stock of a certain size or style when you view a product, you
can click on the size you want and enter your email address. We will then email
you if/when this item comes back in stock. Please contact us if you have any
queries - on our contact details.